Help starts here: BC211 available to everyone looking for community resources

February 8, 2018 – On February 11, we celebrate 211 Day, and province-wide access to Created in partnership with United is a BC-wide resource that links residents to community, social and government resources on a comprehensive range of topics from employment assistance to mental health support to housing assistance.

“Having recently moved to the province, BC211 was a great resource for me,” says Helen Jackman, Executive Director for United Way CSO. “I found childcare options and information on local health services. It’s great to have this service at our fingertips!”

Since the launch of in June 2017, there’s been thousands of searches in our region for  emergency housing, support groups, crisis lines, legal services and health care. BC211 has over 13,000 records with virtually every community and social service in our province represented.

“British Columbians need and deserve reliable information and help they can trust. We’re here to ensure that people don’t have to rely solely on Google to deal with sometimes difficult and often very personal situations. At, we have prompts that help people narrow down their search, assist them in finding the services that most meet their needs, and closest to where they live,” says Nathan Wright, Executive Director, bc211.

Regardless of where you live, is there to help, connecting individuals 24/7 with current, reliable information about community resources close to home. You’ll also find information about home care, day programs and more, all easily accessed through the one-stop website. Topics are also tailored to aboriginal, immigrant, senior and youth communities, making it simple to access the information you need. The service is optimized for mobile devices so that you can access information at home or on the go. Or you can chat online at daily from 8 a.m. to 11 p.m.

About BC211 & United Way CSO
bc211 is a Vancouver-based nonprofit organization that specializes in providing information and referral regarding community, government and social services in BC. launched in June 2017 and provides an online and chat service for all communities in BC. The service directory database includes over 13,000  services and organizations available to help people. Through its partnership with BC211 and investment in community programs, United Way CSO continues  to improve lives locally by connecting people to community services.  Visit for more information or