It is a family centre where parents and caregivers can drop-in for information and programs. The centre’s staff can help families access the services they need, such as parenting information, early learning programs, emergency shelter or food, counselling, health services and other supports available in the community. It is not meant to duplicate services, but rather to serve as a triage which can guide families to a particular agency or bring someone from the agency to the Hub. The Central Okanagan Family Hub is located in Rutland at Pearson Road Elementary School. This location was chosen because of the lack of services in the area and the distance from existing services, which tend to be located closer to downtown.